Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions:

"Account" means the unique account created for you to access our Service and place bets.
"Bet" means any wager placed by you on a sports event, casino game, slot machine, togel lottery draw, or any other betting market offered on our Platform.
"Bonus" means any promotional offer, free bet, deposit match, cashback, or other incentive provided by us to players.
"User", "Player", "You", or "Your" refers to the individual accessing or using the Service, or the legal entity on whose behalf such individual is accessing or using the Service.
"KYC" (Know Your Customer) refers to identity verification procedures including submission of Indonesian ID card (KTP), proof of address, and other documentation as required.
"Withdrawal" means the process of transferring funds from your Account balance to your designated bank account or e-wallet.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To register an Account and use our Service, you must meet the following eligibility criteria:

You must be at least 21 years of age or the legal gambling age in your jurisdiction, whichever is higher.
You must be a resident of Indonesia with a valid Indonesian ID card (KTP).
You must have the legal capacity to enter into binding contracts under Indonesian law.
You must not be self-excluded from gambling activities or prohibited from using our Service for any reason.
You must not be acting on behalf of a third party or using someone else's identity or payment methods.

2.2 Account Registration Process

When creating an Account, you agree to:

Provide accurate, current, and complete information including your legal name, date of birth, email address, mobile phone number, and residential address.
Maintain and promptly update your Account information to keep it accurate and current.
Create only one Account per person. Multiple accounts are strictly prohibited and may result in closure of all accounts and forfeiture of funds.
Keep your login credentials confidential and not share them with any third party.
Notify us immediately if you suspect unauthorized access to your Account.

2.3 Identity Verification (KYC)

Before your first withdrawal, you must complete our KYC verification process by submitting:

A clear photograph or scan of your Indonesian ID card (KTP) showing your full name, photo, date of birth, and ID number.
Proof of address (utility bill, bank statement, or government-issued document) dated within the last 3 months.
A selfie photograph holding your ID card next to your face (if requested).

We reserve the right to request additional documentation at any time to verify your identity, age, payment methods, or compliance with these Terms. Failure to provide requested documents within 30 days may result in Account suspension or closure.

2.4 Prohibited Accounts

You may not create an Account or use our Service if:

You are under 21 years of age.
You have previously been excluded or banned from our Service.
You are located in a jurisdiction where online gambling is prohibited by law.
You are a politically exposed person (PEP) or subject to sanctions.

3. Deposits and Account Funding

3.1 Accepted Payment Methods

idr77 accepts deposits via the following Indonesian payment methods:

Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata, and other major Indonesian banks.
E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.

All deposits must be made in Indonesian Rupiah (IDR). We do not accept deposits from third-party accounts—the payment method must be registered in your name and match your verified Account details.

3.2 Deposit Limits and Processing

Minimum Deposit: Rp 50,000 (may vary by payment method).
Maximum Deposit: Rp 50,000,000 per transaction (may vary by payment method and Account status).
Processing Time: Most deposits are processed instantly. Bank transfers may take 5-15 minutes during banking hours.

3.3 Deposit Restrictions

We reserve the right to refuse or return any deposit that:

Comes from a payment source not registered in your name.
Is suspected to be proceeds of crime, fraud, or money laundering.
Violates our responsible gaming policies or deposit limits you have set.
Is made using stolen payment methods or fraudulent means.

4. Withdrawals and Payouts

4.1 Withdrawal Requirements

To request a withdrawal, you must:

Have completed KYC verification by submitting your Indonesian ID card (KTP).
Have met all wagering requirements for any active bonuses.
Withdraw to a bank account or e-wallet registered in your verified name.
Have a minimum balance of Rp 50,000 (may vary by payment method).

4.2 Withdrawal Limits and Processing

Minimum Withdrawal: Rp 50,000.
Maximum Withdrawal: Rp 50,000,000 per transaction, Rp 200,000,000 per month (limits may vary based on VIP status).
Processing Time: 5-15 minutes during WIB business hours (Monday-Friday 08:00-17:00 WIB). Requests submitted outside business hours are processed on the next business day.

4.3 Withdrawal Restrictions

We reserve the right to delay or deny withdrawals if:

Your Account has not completed KYC verification.
Your Account is under investigation for fraud, bonus abuse, or violation of these Terms.
You have active bonus wagering requirements that have not been met.
We require additional documentation to verify your identity or payment method.
The withdrawal amount exceeds your available balance after deducting bonus funds.

4.4 Anti-Money Laundering (AML) Policy

In accordance with anti-money laundering regulations, you must wager your deposit amount at least one (1) time before requesting a withdrawal. Deposits that are immediately withdrawn without any betting activity may be subject to administrative fees of up to 10% of the withdrawal amount.

5. Bonuses and Promotions

5.1 Bonus Terms

All bonuses and promotions offered by idr77 are subject to specific terms and conditions, including but not limited to:

Wagering Requirements: Bonus funds typically require wagering of 5x-30x the bonus amount before withdrawal is permitted.
Eligible Games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games may contribute 10%-50%.
Maximum Bet Limits: While bonus funds are active, maximum bet per spin/hand is typically Rp 50,000-100,000.
Expiration: Bonuses and associated wagering requirements expire 7-30 days after activation (varies by promotion).
One Bonus Per Player: Unless otherwise stated, you may only claim one bonus at a time and one welcome bonus per household/IP address/device.

5.2 Bonus Abuse

Bonus abuse is strictly prohibited and includes but is not limited to:

Creating multiple accounts to claim multiple welcome bonuses.
Using betting patterns designed solely to clear wagering requirements with minimal risk.
Colluding with other players to manipulate bonus outcomes.
Using automated betting software or bots to clear wagering requirements.

We reserve the right to void bonuses, cancel winnings, and close accounts found to be engaging in bonus abuse.

5.3 Promotional Changes

We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice. Changes to ongoing promotions will be communicated via email or platform notification.

6. Betting Rules and Game Conduct

6.1 General Betting Rules

All bets are final once confirmed. You cannot cancel or modify a bet after confirmation.
Bets are accepted only if you have sufficient funds in your Account balance.
In the event of technical errors (incorrect odds, palpable errors), we reserve the right to void affected bets and refund stakes.
For live betting, odds and markets may change rapidly. Your bet is confirmed at the odds displayed at the moment of acceptance.

6.2 Sports Betting Specific Rules

If a match is postponed or abandoned, bets may be void unless otherwise stated in specific sports rules.
For togel (lottery) bets, results are determined by official draw results from the respective market (Singapore, Hong Kong, Sydney, Macau). We are not responsible for delays in official result publication.
Settlement of bets is based on official results published by governing sports bodies or lottery operators.

6.3 Prohibited Activities

The following activities are strictly prohibited and may result in Account closure and forfeiture of funds:

Using betting bots, automated software, or artificial intelligence to place bets.
Exploiting technical vulnerabilities or errors in our Platform.
Colluding with other players or engaging in syndicate betting.
Arbitrage betting (betting on all outcomes of an event across multiple platforms to guarantee profit).
Using insider information or engaging in match-fixing schemes.
Engaging in fraudulent, abusive, or harassing behavior toward other players or staff.

7. Responsible Gaming and Self-Exclusion

7.1 Age Restriction

You must be at least 21 years of age to use our Service. We take underage gambling prevention seriously and conduct regular age verification checks. If we discover you are underage, your Account will be immediately closed, and all funds forfeited.

7.2 Responsible Gaming Tools

idr77 provides the following responsible gaming tools to help you maintain control:

Deposit Limits: Set daily, weekly, or monthly deposit caps.
Loss Limits: Cap your total losses over a chosen period.
Session Time Limits: Restrict your play duration per session.
Self-Exclusion: Temporarily or permanently block your Account from all betting activity (1-month, 3-month, 6-month, or permanent periods available).
Reality Check Reminders: Receive notifications showing session duration and win/loss status.

7.3 Problem Gambling Support

If gambling is negatively affecting your life, relationships, or finances, please contact our customer support team immediately to activate responsible gaming tools or discuss self-exclusion options. We encourage you to seek professional help from organizations specializing in problem gambling counseling.

8. Account Closure and Suspension

8.1 Voluntary Closure

You may request Account closure at any time by contacting our customer support team. Upon closure:

Your Account balance (minus any active bonus funds) will be returned to you via your verified withdrawal method.
You must complete KYC verification before funds are released.
You will forfeit any unredeemed bonuses or promotional offers.

8.2 Closure or Suspension by idr77

We reserve the right to suspend or close your Account at our sole discretion if:

You breach any of these Terms & Conditions.
You provide false or misleading information during registration or KYC verification.
You engage in fraudulent, abusive, or illegal activities.
Your Account shows signs of bonus abuse, collusion, or use of automated betting software.
You are found to have multiple accounts.
Required by law or regulatory authorities.

In cases of Account closure for breach of Terms, we reserve the right to withhold any remaining balance and winnings.

9. Intellectual Property

All content on the idr77 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and game designs, is the property of idr77 or its content suppliers and is protected by Indonesian and international copyright, trademark, and intellectual property laws.

You may not:

Copy, reproduce, modify, distribute, transmit, display, perform, publish, or create derivative works from any content on our Platform.
Use our trademarks, logos, or branding without our prior written consent.
Reverse engineer, decompile, or disassemble any software used in connection with our Service.

10. Limitation of Liability

To the maximum extent permitted by law:

idr77 is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our Service.
We are not responsible for losses resulting from technical failures, internet connection issues, server downtime, or third-party payment processor errors beyond our reasonable control.
We do not guarantee that our Service will be uninterrupted, error-free, or secure at all times.
You use our Service at your own risk. Gambling involves financial risk, and you may lose money. We are not responsible for gambling losses.

Our total liability to you for any claim arising from your use of our Service shall not exceed the amount you deposited into your Account in the 12 months preceding the claim.

11. Dispute Resolution and Complaints

If you have a complaint or dispute regarding our Service, please follow this process:

Contact our customer support team via live chat, WhatsApp, or email at [email protected] with details of your complaint.
We will investigate your complaint and respond within 7 business days.
If you are not satisfied with our response, you may escalate the matter to our senior management team.

By using our Service, you agree to first attempt to resolve disputes through our internal complaint process before pursuing external legal action.

12. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction where idr77 is licensed to operate. Any disputes arising from these Terms or your use of our Service shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our Platform. Your continued use of our Service after changes are posted constitutes your acceptance of the revised Terms.

We will notify you of material changes to these Terms via email or platform notification. We encourage you to review these Terms periodically to stay informed of any updates.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: [email protected]
Live Chat: Available 24/7 on our Platform
WhatsApp: Available 24/7 (contact details provided after registration)

Our customer support team includes Indonesian-speaking agents ready to assist you with any questions or concerns.